New Ottawa By-law - Short Term Rentals & AirBnb Affected

The city of Ottawa has announced a change to their temporary use zoning for short-term rentals. This is a huge change for investment properties across the city who currently use their property with Airbnb or (other services). 

We have taken the main points from the By-law and created an easy-to-understand guide of all the changes, and new steps you will have to take to register a property, as well as see if your property is eligible. 

For the full by-law, visit here: LINK


This by-law is titled “Short Term Rental By-law” and was set to be effective as of June 1, 2021.

It has been under appeal until just recently and is set to officially come into motion April 1, 2022.

The new rules are as follows.

  • You must obtain a host permit to operate a short term rental

  • You cannot market or provide short term rentals over a certain number of guests

  • You cannot market, provide, or operate a short term rental in 

    • An accessory building

    • A motor vehicle

    • An unlawful residential unit

    • Community housing

    • A Residential unit that isn’t a principal residence, unless its a cottage or dedicated short term rental

    • A building where short term rentals are prohibited

  • You cannot provide a short term rental on a platform not registered in this bylaw 

  • Any advertisement has to include the serial number of the host permit issued to that unit, and the maximum overnight guest limit

  • You must remove any advertisements for short-term rentals within 72 hours of becoming aware of the prohibition 

  • You must maintain insurance, and during a lapse of insurance, your permits are not valid

About host permits

  • For a short term rental in their principal residence

  • Or at one cottage rental 

  • You are only eligible for one host permit for a principal residence, and one for a cottage rental

  • You cannot receive a permit in a zone or area where ‘bed and breakfast use’ is prohibited

How to apply

  • Complete the application form: full name, address of the property, contact information, and any other information asked for, including:

    • Proof you are 18

    • Proof that the renter of a unit (if applicable) consents to its use for short term rentals

    • Proof that you currently reside in the home you would like to use as a short term rental, unless it is a cottage or dedicated short term rental

    • A floor plan of the space

    • Proof of insurance

    • A declaration that you will comply with the requirements of this new by-law

    • Paying full fees

What to do once you get a short term rental

  • Provide the guest with an information package for EACH rental period 

  • Both electronic beforehand, and within the unit, printed. 

In this package, you must include

  • Contact information for the host or property manager

  • 911 information, emergency system information

  • Name and address of the nearby hospitals

  • 311 information

  • Non-emergency contact - Ottawa police

  • Floor plan for the unit, including evacuation plans and safety equipment 

  • Notice of any video or audio recording devices within or outside the unit 

  • Instructions for waste disposal

  • Instructions for parking

  • Instructions about vaping and smoking 

  • Schedule of fines and offences that have to do with guest activities

  • A copy of the host permit and all of its relevant information 

Guests

  • 2 guests per sleeping room is the maximum occupancy of your unit

  • You can only have:

    • 4 sleeping rooms, 8 overnight guests - Dwelling Unit/Mobile Home

    • 8 sleeping rooms, 10 guests - Oversize Dwelling Unit

    • 8 sleeping rooms, 10 guests - Legally Non-Conforming Dwelling Unit 

  • Sleeping rooms must comply with sleeping occupancy provisions

  • Occupancy limits can be changed and reduced at any time to protect public health or to reduce noise and nuisances to the neighbourhood 

Fire Safety

  • Your unit must include a smoke alarm, carbon monoxide (if you have a fireplace or fuel-burning appliance), and an ABC class fire extinguisher 

Insurance

  • You cannot be a property manager without registering with the city 

  • You will need to fill out a registration form with a host of information, proofs, declarations, and more. Full details in the Ottawa By-Law

  • You are responsible for any costs associated with this application

  • You must renew this application on an annual basis

  • The fee for this registration will be paid on an annual basis

Standards for Property Managers

  • You must ensure your property and listing complies with the by-law

  • You must notify by-law when you assume management of a short-term rental - include permit number, address, name, dates, and authorization of the host permit holder

  • You must notify by-law when you stop the management of a rental

  • You must maintain a record of properties you manage, which includes the name of the owner, occupier, contact information of those, signed authorization to represent them, a host permit number, and a Universal Resource Locator of all advertisements used for this rental

  • You must submit these records immediately upon request by a by-law officer

  • You must respond to any complaints about your rental, within two hours of being requested

Short Term Rental Platforms

  • Platform owners can register with applicant or corporation names, or partnership names. If you are a person, rather than a company, you must be 18 or older. You will need to include other details like criminal record checks, addresses, contact information, and more

  • Platforms must maintain records of addresses, nights a rental has been rented, revenue, tax, complaints, and more

  • These records must be given if asked

  • You must have a system in place for receiving complaints

  • You must collect municipal accommodation tax for each rental

  • You must be registered and maintain Commercial General Liability Insurance of no less than 2 million dollars. Other details on insurance are included in the by-law

Other prohibitions

  • Landlords, condominiums, or housing co-operatives can prohibit short-term rentals. 

Your permits can be revoked at any time without notice for a variety of reasons. Be sure to read all of these through carefully. However, you are within your rights to ask for a review, if need be. This may take place in a hearing. 


Fines for breaking this by-law range from $500 to $100,000 for each day an offence occurs. By-law officers can come for an inspection at any ‘reasonable time’ to inspect a property. You are not permitted to obstruct them.



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